• Be available to discuss plans for my speech
• Know what your organization does and why it does it
• Know why I am there and have a specific plan to accomplish your goals for my presentation
• Know the theme of your meeting and relate my presentation to it
• Know why your people would want to hear what I have to say on this topic

• Notify you when I arrive on site and contact you immediately should any serious delays occur
• Be accessible to you from the time I arrive until I leave
• TELL YOU THE TRUTH 100% OF THE TIME
• Retire early the night before my speech
• Be reasonable and considerate in my use of room charges and incidental expenses
• Be in the meeting room for a sound check at least one hour before I speak
• Coordinate with the set-up crew to make sure my needs fit your overall needs
• Stay out of the way until it is my turn to speak
• Study your audience and the other speakers to align my message with them
• Be dressed appropriately
• Provide an easy, brief introduction and be available to coach my introducer
• Be in the room, seated and visible to you even before my introduction begins

• Move on stage cheerfully and open my speech with energy and purpose
• Never use off-color language or material
• Stick to my time frame and adjust if needed
• Interact constantly with the audience
• Present appropriately to the theme
• Use stories and humor liberally
• React maturely, good-naturedly and flexibly to any problems that arise. This includes: audio visuals, lights, sounds, emergencies, etc.
• Never be rude to an audience member
• Allow for questions from the audience at the end of my presentation
• Relate my presentation to your organization and people
• Never abuse my assignment by turning my speech into a sales pitch
• Only offer my books and recordings if approved or requested in advance

• Stay around after my speech briefly to answer questions or hear comments
• Check out and depart with minimal effort to you
• Itemize my expenses and bill you promptly after the speech
• Provide receipts as needed
• Promptly fill any orders for my products
• Suggest strategies to continue the impact of my message during follow-up
• Never disclose any sensitive information about your organization
• Be willing to accept personal phone calls or emails to follow up on the speech from individual audience members or

I will deliver an exceptionally good presentation in a highly professional manner.